During Open Enrollment, if you do not elect new benefits for 2025, you will automatically be enrolled into the corresponding Aetna plan type you are currently enrolled in:
- Medical Mutual enrollees will default to Aetna Choice POS II
- Anthem enrollees will default to Aetna Choice POS II
- Contigo enrollees will default to Aetna Select Open Access – University Hospitals
Aetna has recently created a NEW number for Aetna Concierge Services for Cleveland Metropolitan School District: 1-833-469-0409. This number will connect you to an Aetna team dedicated to servicing employees of the Cleveland Metropolitan School District. They can answer questions about which providers are in the new network, assist with comparing plans, how care you are currently receiving will be transitioned to the new Aetna plans, and much more.